9111 Privacy Policy
Learn in detail how your personal information is collected, used, and kept secure on this page.
What information is collected
The following types of information may be collected when you register and use the 9111 platform:
- Account Information: Name, mobile number, email address, and password. Providing this information is required at the time of registration.
- Device & Browser Information: Your device, operating system, and browser are automatically recorded. This helps improve the platform's performance.
- Payment & transaction information: Transaction details are recorded when you deposit or withdraw BDT via bKash, Nagad, or Rocket. However, we never collect or store your full mobile banking PIN or password.
- Cookies & Usage Data: Your activity on the site — such as pages visited, time spent, and games played — is recorded via cookies and log files.
- Location Data: Your approximate geographic location may be identified via your IP address, primarily for security verification purposes.
How Your Information Is Used
9111 uses collected data solely for the following purposes:
To manage all activities related to your registration, login, and account.
To securely process all ৳ (BDT) deposit and withdrawal transactions.
To detect suspicious activity and keep the platform and its users secure.
To analyze user experience and improve new features and services.
Cookies & Tracking
9111 uses cookies on its website. Cookies are small text files stored in your browser, used primarily for the following purposes:
- Session Cookies: Keeps you logged in so you don't have to sign in again on every page.
- Preference storage: Remembers your language and other preferences.
- Analytical cookies: To understand page visits and usage patterns, helping us improve the quality of our service.
You can disable cookies through your browser settings, though doing so may limit certain features of the site.
Data Storage & Security
9111 uses industry-standard technology to protect your data. The key elements of our security framework include:
All data transmissions are encrypted
Data stored on secure servers
Only authorized staff can access data
Regular Security Audits
Never share your account password with any third party. If you notice any suspicious activity, contact our support team immediately.
Sharing information with third parties
9111 does not sell your personal information to any third party. However, limited data may be shared in the following circumstances:
- Payment Processors: Information required to process transactions via bKash, Nagad, or Rocket is shared with the respective service provider solely for the purpose of completing that transaction.
- Legal Obligations: Information may be disclosed to comply with lawful orders from Bangladeshi courts or regulatory authorities.
- Fraud Prevention: Information may be shared with security partners as needed to detect and prevent fraudulent activity.
In all cases, the amount of data shared is kept to a minimum, and the relevant parties are bound to maintain confidentiality.
Your Rights
As a 9111 user, you have the following rights regarding your personal data:
You can request to know what information we hold about you.
If any of your information is incorrect, you can request that it be updated.
You have the right to request deletion of your data under certain circumstances.
To exercise any of these rights, please contact our support team. We'll do our best to respond as quickly as possible.
Policy Updates & Contact
9111 reserves the right to update this Privacy Policy at any time. When changes are made, the published date on the site will be updated. Registered users will be notified of any major changes.
If you have any questions about this policy or wish to submit a data-related request, please contact us:
We typically respond within 48 hours.
